Analisis Psikologi Sumber Daya Manusia Berdasarkan Masa Kerja dan Usia Berbasis Tes Minnesota Multiphasic Personality Inventory-2 di RSGM Gusti Hasan Aman Provinsi Kalimantan Selatan

Abstract

Background: Human resources are the primary factor determining the quality of health services in
hospitals. Healthcare workers operate in high-pressure environments with heavy workloads and emotional
demands that may lead to psychological problems, including stress, anxiety and work fatigue. Suboptimal
psychological conditions can reduce performance and the quality of healthcare services; therefore, periodic
evaluation is necessary.
Objective: To analyze the relationship between length of service and age with employees’ psychological
conditions based on the Minnesota Multiphasic Personality Inventory-2 results at RSGM Gusti Hasan Aman,
South Kalimantan Province.
Method: This study used an analytic observational design with a cross-sectional approach. The sample
consisted of 147 employees selected using stratified random sampling. Data were collected using the MMPI-
2 test and analyzed using the chi-square test and ordinal logistic regression.
Results: The study showed that age was significantly associated with employees’ psychological conditions
on the clinical scale (p = 0.017) and content scale (p = 0.012). Length of service was not significantly
associated on the clinical scale (p = 0.506), but showed a significant association on the content scale (p =
0.023). Employees with older age and longer length of service tended to have a higher risk of psychological
problems in several MMPI-2 content dimensions.

Conclusion: Age and length of service play roles in employees’ psychological conditions with different
contributions. Age is associated with psychological conditions on both clinical and content scales, whereas
length of service is associated with the content scale. Hospital management is recommended to conduct
periodic psychological evaluations and workplace mental health programs based on employees’
demographic characteristics.